Outdoor Entertaining
Al Fresco Dining
Relaxation Space
Work or Study Area
Gardening and Plant Care
Yoga and Meditation
Outdoor Living Extension
Visual Appeal
Q1. What are the available pergola sizes?
A: Our standard sizes are 3x3m, 3x4m, 3x5m, 4x4m, and 4x5m, 6x3m, 6x4m, 6x5m, and 6x6m. Custom batch sizes can be accommodated upon request.
Q2. How can I place an order?
A: If possible, please send us the dimensions of the area and pictures of the construction site. We will then proceed with design and recommendations based on this information. Upon confirmation of the design and quotation, we will carefully handle your order, from production to shipping, and even offer doorstep delivery where applicable.
Q3. What is the final production lead time?
A: For regular batch orders, our normal lead time is 20-30 days. For large orders exceeding 200 sets, a final confirmation will be provided.
Q4. What types of features can I add to the pergola?
A: We also offer integrated LED lighting systems such as single color, RGB, tricolor, automatic rain sensors that close the roof automatically when it starts raining. If you have other ideas, we encourage you to share them with us.
Q5. How will it withstand in my climate?
A: Our system is specially designed to withstand high winds, heavy snow loads, and everything in between. It is durable and can outlast most competitors on the market today!
Q6. What is the warranty on your products?
A: We offer a 3-5 year warranty on the pergola structure with a regular powder coating and a 1-year warranty on electrical products. Other products average a 5-year warranty.
Q7. Are your products easy for end-users to install?
A: Yes. All our parts are labeled (A, B, C, D...) correspondingly, with letters on the parts and a lettered user manual, making it easy for end-users to identify parts and have 2-3 people complete installation within 2-3 hours.